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accessaphoneTM Quick Reference Card

Version 3.0 

Version 1.7 | July, 2009

 

Table of Contents

INTRODUCTION.. 1

CALL CONTROL. 2

FORMS.. 3

NAVIGATION.. 3

HELP.. 4

 

INTRODUCTION

This Quick Reference Card is designed to provide quick access to the most widely used features and functions of accessaphone. It specifically outlines the various “hot keys” necessary to access the application.

This document outlines how to execute the call features of the application (Call Control), the purpose and how to open the various forms inside the application (Forms), the various ways in which to navigate the application (Navigation) and finally the built-in help hot keys (Help).

Please note that due to our development life cycle and the frequency of product releases, be aware that the features outlined in this Quick Reference Card may or may not be seen in your current copy of accessaphone.  If a feature discussed in this Quick Reference Card is not present in your current copy of accessaphone, please update your product to the latest version.  This Quick Reference Card applies to accessaphone build 3.0.

 

CALL CONTROL

Alt + A - Answers Incoming Calls

Space Bar - Answers Incoming Calls (When initially coming into focus)

Alt + C - Conference Call Setup

Alt + D - Dial Call

Alt + E - End Call

Alt + F - Forward Incoming Calls to a designated number

Alt + H - Hold a Call and Un-Hold a Call

Alt + I - Immediate Divert incoming call to voice mail

Alt + M - Missed Calls

Alt + P - Park a Call

Alt + Q - Query System Status

Alt + R - Redial last number called

Alt + T - Transfer a Call

Alt + V - Voice Mail

Alt + W - Who’s on Hold

Alt + Y - Your Current Calls as well as Call Duration

 

FORMS

Alt + L – Edit Line Form

Alt + O - Options Form

Alt + G - Call Log

Alt + B - Address Book (Personal contacts in Outlook)

Alt + S - Speed Dial

Alt + N - Info Center

 

NAVIGATION

Ctrl + Shift + Space – Brings your Default Line Form into focus. 
(Note:  Must have your default line selected in Line Settings)

Ctrl + Shift + 1 – Brings Line Form One into focus.

Ctrl + Shift + 2 – Brings Line Form Two into focus.

Ctrl + Shift + ` (Accent Grave Key) – Brings the Line Registration Form into focus.

Ctrl + Down Arrow – Minimizes the active form (Only the Line Form and Line Registration Form). Not recommended when using JAWS as the TTS engine. Use Alt + Space + N instead.

Alt + Space + N – Standard windows key that minimizes any individual form inside of accessaphone.

Tab –Navigates between buttons and other controls. 

Left/Right Keys -Navigate between functions within menu tabs and
to have the application "speak" the characters within a textbox one-by-one.

Up/Down Keys - Navigate within menu lists and drop-down boxes.

Alt + F4 - Exit the application.

 

HELP

F1 - Provides an audible description of the selected control and the Hotkey for that control.

Shift + F1 - Provides an audible description of the current form and announces the control that has focus.

Shift + Down Arrow – Speaks the contents of a text box.

F2 – Speaks a complete list of Call Control buttons (Dial, Hold, Forward, etc…).

Shift + F2 – Speaks only the Call Control buttons that are currently available for   use.

F3 – Speaks the Hotkeys assigned to the Main Menu and System Menu buttons.

Ctrl - Stop speaking (the current announcement only).

Esc – Without saving any changes, closes any open form except the Line Form and Line Registration Form.

Accent Grave key (`) - Repeats the most recent Caller ID information.

 Shift + Down Arrow - Speaks the entire contents of a textbox as words   rather than individual characters. (Only works in editable textboxes.)

Left Shift+Left Alt+Print Screen – Windows Hot Key for High Contrast mode 

Note: When sending digits during an active call, all ten digits, the pound (#) sign and the asterisk (*) sign can be sent using the number pad on the keyboard. To send the pound sign using the number pad, use the period (.) key found next to the 0 key on the number pad. The traditional keystroke combination Shift + 3 must be used to enter the pound sign in all other instances, such as entering text into the Voice Mail Password textbox

© 2010 Tenacity. All rights reserved. 
accessaphone is the trademark of Tenacity