When you choose Tenacity, you are choosing a company that stands behind its products.

• accessaphone is serviced by our in-house specialists who will answer your question in the shortest time possible.
• To eliminate confusion, we have only one telephone number for support (1-866-756-0321) (voice)
• Our support model is full-service via phone (or TTY), e-mail, or self-service through our Website - with a fully searchable knowledge database that lists any technical issues, workarounds, or patches offered
• As an added convenience, you can also contact us directly from within the accessaphone application itself - via the Phone Support or E-mail Support buttons located in the Information Center.

Our commitment is to give you the support and expert advice you need, in the shortest time possible and with the least amount of hassle – at no extra cost, with unlimited use for the duration of your contract.

Our Support Options:

• To submit a service request, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
• To make a general inquiry regarding a technical issue, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
• To contact us by phone and speak with our support operators, please call us at 1-866-756-0321 (voice) or 1-377-233-8329 (TTY). Our support hours are 8am-5pm CST Monday thru Friday excluding federal holidays.
• Every sale of accessaphone applications includes support during the first year.  Additional years of support after year one are available for purchase.