NewsNewshttp://www.accessaphone.com/news/2011-04-11T13:50:11ZSquarespace- Accessibility Resolution deployed in South Africa.http://www.accessaphone.com/news/-accessibility-resolution-deployed-in-south-africa.htmlDustin Armstrong2011-04-11T13:48:53Z2011-04-11T13:48:53ZIsn't it great how technology flattens the world? Tenacity is deploying Accessibility Resolution program in South Africa through our Value Added Reseller Communication Adaption Technology Services.

]]>- accessaphone and ipTTY are both Tadiran Certifiedhttp://www.accessaphone.com/news/-accessaphone-and-iptty-are-both-tadiran-certified.htmlDustin Armstrong2011-04-04T13:33:01Z2011-04-04T13:33:01ZTenacity Announces Enhanced Accessibility and Usability of

Tadiran Coral for Section 508 Compliance

Today Tenacity announces that accessaphone™ 3.0 and accessaphone ipTTY™ 2.0 are certified with the Tadiran Coral Platform offering compliance with Section 508 to users who deploy the system.  Moreover, Tenacity’s applications that enhance the accessibility and usability of Tadiran phone systems are available through the Tenacity Accessibility Resolution program on the Tadiran GSA Schedule.

Tadiran Coral Features are now accessible and usable with accessaphone and ipTTY applications.

Tenacity, an effective leader within the field of accessible telephony, provide a comprehensive list of Section 508 compliant communication interface options to control Tadiran Phones as well as provide both legacy and modern forms of text communication throughout the Tadiran Infrastructure.  Tenacity’s Microsoft Windows® compatible applications, include, but are not limited to, accessaphone ™ and accessaphone™ ipTTY.

Users with desk phones registered to Tadiran Coral and the accessaphone™ software application engineered by Tenacity Operating, L.L.C. (Tenacity), now have knowledge of the status of the phone through audible notifications. 

  • accessaphone™ with integrated text-to-speech providing audible notification based off of the status of the Tadiran phone, can be controlled via the keyboard only, mouse and keyboard and/or speech recognition controls for individuals who are blind / low vision / mobility impaired.  Employees who prefer to use another screen reader may use accessaphone’s text-to-speech for audible caller ID only.  accessaphone™ is an enhanced interface for the Tadiran Phones and does not replace the Tadiran desk phone. The newly enhanced accessaphone now enables accessible and usable features including – 
  1. Audbile Caller ID
  2. Conference
  3. Hold and Unhold
  4. Audible Who's on Hold
  5. i-Divert (Do Not Disturb)
  6. Park and Unpark
  7. Call Forwarding
  8. Redial
  9. 2 Step Transfer
  10. Call Waiting / Answer Call
  11. Windows Dialing Rules
  12. Dial from Dial Box, Call Log, Speed Dials and/or Address Book
  13. DTMF Tones

 

  • accessaphone™ ipTTY with TTY compatibility, real time text and audio for individuals who are deaf / hard of hearing.  ipTTY helps businesses save money because end users are afforded the opportunity to communicate via TTY using the existing Tadiran infrastructure without the need for additional analog lines, modems, or other equipment and barriers traditionally associated with TTY communications.  The application communicates through IP and uses standard session initiation protocol (SIP) registered as a third-party SIP endpoint on Tadiran Coral Platform. This soft client enables virtually every user on the telephony network to communicate with customer TTY machines, without the need for text relay service.  Additionally ipTTY supports audio and real-time-text via RFC 4103; the future in real time text communication.
  • Accessibility Resolution Program allows Tadiran customers to bring the telephony access ramp to the building versus to each employees office by offering enterprise licensing creating a single, entity-wide solution, with each individual’s unique needs matched by accessaphone™ built-in product/feature options.

All accessaphone™ applications incorporate intuitive hotkeys to support individuals with cognitive impairments as well as alternative input devices for people with mobility impairments. For the organization, enterprise licensing creates a single, entity-wide solution, with each individual’s unique assistive technology (AT) needs matched by accessaphone™ built-in product/feature options.  Visit the accessaphone web site for more information including Voluntary Product Accessibility Templates (VPATs).

Useful Links:

Demonstration of ipTTY™ application.

  • Tadiran Website: http://tadiranamerica.com

About Tadiran Telecom

Tadiran Telecom is a Global company with proven expertise in digital and IP communications technology, General Business Systems, Systems Integration, Project Management, Help Desk Support and Education.  Tadiran’ s extensive Information Technology (IT) and telecommunications experience, coupled with our successful past performance in implementing digital switching and IP packet technology places Tadiran Telecom in the forefront of the industry.

 

Tadiran provides leading edge digital and IP telecommunications and data transmission systems around the globe.  The Tadiran family of products has achieved widespread acceptance with over 35,000 systems installed in commercial companies, hospitals, financial institutions, schools, state agencies, and throughout the Federal Government.

Our solutions integrate voice, video and data across the enterprise network.  We provide bandwidth management, voice compression, access, wired and wireless transmission, telephone systems and contact centers to commercial and government agencies.  Our government staff, engineers, customer service, installation and maintenance teams have one goal – we provide our customers the solutions that are successful today and prepare for the needs of tomorrow.

Company Contact:

Tadiran Telecom Inc.

Jeff Lang, VP & GM Government and Enterprise Systems

jlang@tadiran-gov.com

Phone: 516-632-7331

Fax:        516-632-7335


About Tenacity Operating, LLC

Tenacity is a catalyst and leader in providing significant, new, accessible, usable, integrated infrastructure for all employees, regardless of ability.  Tenacity designs, engineers, and distributes accessaphone™ software applications necessary to be an effective leader within the field of accessible telephony and related modes of communications.  As an industry leader, Tenacity is highly sought after and trusted by individuals, OEM’s, advocacy and support groups, government agencies, and employer organizations, all of whom have a vested interest in assuring that telephones are accessible to everyone.      

Company Contact:

Tenacity Operating, LLC

Dustin Armstrong, Director of Operations

dustin@accessaphone.com

 

Phone: 337-735-9500     

Fax:        337-735-9501

TTY:        337-735-9510

]]>- 21st Century C&V Accessibility Act might affect youhttp://www.accessaphone.com/news/-21st-century-cv-accessibility-act-might-affect-you.htmlDustin Armstrong2011-02-04T16:44:23Z2011-02-04T16:44:23ZThere are many new rules in the 21st Century Communications and Video Accessibility Act. A review of this Act is highly recommended before your organization considers expanding or replacing your phone system. Tenacity has the solutions needed to meet the requirements thus proving them "readily achievable".  Here is a link to Coats (Coalition of Organizations for Accessible Technology) website where they discuss Title I of the Act.

http://www.coataccess.org/node/9737

]]>- TTY Support now more economical on Avaya Aura Systemshttp://www.accessaphone.com/news/-tty-support-now-more-economical-on-avaya-aura-systems.htmlDustin Armstrong2010-10-04T19:10:38Z2010-10-04T19:10:38ZTenacity has just received an official Letter of Compliance from the Avaya DevConnect Program Sr. Business Development Manager Robert Lesniak regarding ipTTY testing compliant with Avaya Aura System Manager, Session Manager and Communication Manager 6.0 as well as interoperable with the Avaya One-X Communicator 6.0.

View a PDF of the letter here. 

More news to come on this topic.

]]>- Accessible Telephony Solutions now available in Africa!http://www.accessaphone.com/news/-accessible-telephony-solutions-now-available-in-africa.htmlDustin Armstrong2010-08-12T15:07:10Z2010-08-12T15:07:10Z

 

NOW AVAILABLE IN

SOUTH AFRICA / Africa

Communication Adaption Technology Services CC Recently Teamed up with Tenacity Operating L.L.C to Bring accessaphone to the Shores of Africa

What is accessaphone and what does it do?

accessaphone is an enterprise application that runs on an individual’s desktop computer. accessaphone provides control of a users enterprise phone via mouse, keyboard and/or voice command. accessaphone provides:

1. Audible information regarding the status of your enterprise phone (i.e. Audible Caller ID, Message Waiting, Who’s On Hold, etc…)

2. Intuitive Keystrokes so that the phone can be easily managed (ex. D for Dial, H for Hold, T for transfer, etc…)

3. Interoperability with Voice Recognition software so that transferring a caller to another extension can be as easy as saying the word “Transfer”.

4. A means to meet telephony accessibility compliance across the enterprise.

Why would someone need accessaphone?

Phones are accessible right? Who doesn’t know how to pick up a receiver to answer a call, push the appropriate buttons to dial the call or place the receiver back on the base station to hang up a call? Does that mean the phones are accessible? Yes, phones do come with a raised bump on the five key but shouldn’t there be more?

What if you are someone who has trouble pressing those keys on the dial pad because of some special physical need? What if you are someone with vision loss and want to know something as simple as who the person is calling you, what missed calls you have or if you have any voice mails? What if you simply just had trouble figuring out how to transfer a call?

Since the phone is an important tool in any office environment, there needs to be more of a push to make this device more accessible to all. There is a solution available now that helps individuals accomplish the above scenarios and it is called accessaphone.

Where and how can accessaphone be purchased?

There are a number of ways in which accessaphone can be purchased.

1. Through an authorized reseller like CATServices.

2. accessaphone is also on the Cisco Parts list.

3. accessaphone can be purchased directly from Tenacity.

 

About Tenacity

Tenacity is the leader in the accessible telephony industry. Founded in Lafayette, LA in 2004, Tenacity’s mission is to pioneer communications technology that will support people of all disabilities to harness the power of accessible and usable technology to increase productivity at work, school and in the community. Thanks to persistent determination and commitment to the highest possible quality, Tenacity is the world leader in the accessible VoIP (Voice over Internet Protocol) telephony industry. By pioneering the development of CTAP (Computerized Telephony Accessibility Provider) technology, Tenacity has opened the gates for people with nearly any disability or functional limitation to experience the power and functionality of top-quality VoIP telephony. At Tenacity, we take the world's best phones and make them accessible. Integration with today's phone systems in the market is proving to be a catalyst in changing the parochial mindset from accommodating a few employees to incorporating accessibility into the workplace communication infrastructure for all employees, regardless of ability or disability.

About Communication Adaption Technology Services

Catservices is a major player in providing and implementing Different Solutions in the Information Communication Technology Space.  Although only registered in RSA, in 2008, Catservices has been involved with PC adaptions since 1995 when the very first (DecTalk) Speech Synthesizer was introduced into the Telephony Industry in RSA. Since then we have been actively involved in Developing and Customizing Jaws to meet all the different Telephone Vendors Products over the years.

Our mission is to Continually Strive to find and implement the best solutions possible by introducing, New Adaptive Technology Solutions to the Rapid Changing World within the IPT Space.

Technology that will support people of all disabilities to harness the power of accessible and usable technology to increase productivity at work.

Contact

For More Information / Pricing Regarding these Products Please Feel Free to send us your Request via Email, Fax or simply Just Phone

Contact Email:      Hendrina@catservices.co.za

Or                         Verneen@catservices.co.za

Fax No:                 086 692 8182

Phone Francois 072 194 6634

Or

Verneen 083 228 8701

]]>- Wirelesss Pagers Now Availablehttp://www.accessaphone.com/news/-wirelesss-pagers-now-available.htmlDustin Armstrong2010-08-04T14:31:30Z2010-08-04T14:31:30ZWireless pagers are now available via our online store. These pagers are supported by both ipTTY and accessaphoneTC. This means that when a call comes in to either ipTTY or accessaphoneTC, the pager will vibrate letting the user know about the incoming call.

 

To purchase a device, navigate to our shopping cart by selecting the Buy Now link on the right side of the page.

 

Image of a Wireless Pager

]]>- SWAT T-Shirts Now Availablehttp://www.accessaphone.com/news/-swat-t-shirts-now-available.htmlDustin Armstrong2010-07-28T17:16:22Z2010-07-28T17:16:22ZYou can now purchase the popular SWAT (Society Wants Accessible Telephony) T-Shirts directly from our online store.

 

Front:

Back:

]]>- President Obama supports increasing the number of disabled employeeshttp://www.accessaphone.com/news/-president-obama-supports-increasing-the-number-of-disabled.htmlDustin Armstrong2010-07-26T17:39:00Z2010-07-26T17:39:00ZOn July 26, 2010, President Obama submitted an Executive Order calling for the Director of the Office of Personnel Management in consultation with  the Secretary of Labor, the Chair of the Equal Employment Opportunity Commission, and the Directory of the Office of Management and Budget to “design model recruitment and hiring strategies for agencies seeking to increase their employment of people with disabilities”.

 

Read the entire article here: Executive Order—Increasing Federal Employment of Individuals with Disabilities

]]>- Tenacity expands to Texas!http://www.accessaphone.com/news/-tenacity-expands-to-texas.htmlDustin Armstrong2010-07-01T14:41:35Z2010-07-01T14:41:35ZOn June 29, 2010, Tenacity’s Accessibility LAB went live in Austin. While Tenacity’s corporate headquarters will remain in Lafayette, LA, much of the technical operations now reside in Austin, TX. The Accessibility Lab tests interoperability and usability of many phone systems as enhanced by Tenacity’s innovative applications.

]]>- Handy Tech Announces Enhanced Accessibility and Usability for Multiple Phone Systemshttp://www.accessaphone.com/news/-handy-tech-announces-enhanced-accessibility-and-usability-f.htmlDustin Armstrong2010-06-01T20:12:00Z2010-06-01T20:12:00ZHandy Tech Elektronik GmbH announces June 1, 2010 through partnership with Tenacity Operating, LLC (“Tenacity”), they now offer accessibility and usability enhancements for multiple phone systems. Tenacity, an effective leader within the field of accessible telephony, designed and engineered accessaphone™ software applications that provide a comprehensive list of communication interface options for people in the workforce.  The various call control options include, but are not limited to,

  • accessaphone™ with text to speech, keyboard, and speech recognition controls for individuals who are blind/low vision/mobility impaired.
  • accessaphone™ ipTTY with TTY compatibility, real time text and audio for people who are deaf/hard of hearing. 

accessaphone™ applications incorporate intuitive hotkeys to support individuals with cognitive impairments as well as alternative input devices for people with mobility impairments.   For the organization, enterprise licensing creates a single, entity-wide solution, with each individual’s unique assistive technology (AT) needs matched by accessaphone™ built-in product/feature options.  

Handy Tech’s mission is to create innovative technologies which help to improve the lives of the blind and the visually impaired.  Handy Tech has grown to one of the worldwide leading manufacturers for electronic aids for the blind and has offices all over Germany.  In addition to Horb Corporate Headquarters, offices are located in Cologne, Marburg,  Lüneburg, Stuttgart and Straubing.

More information about accessaphone™ may be found at www.accessaphone.com.

About Tenacity Operating, LLC

Tenacity is a catalyst in changing the parochial mindset from accommodating a few employees to incorporating accessibility into the workplace communication infrastructure for all employees, regardless of ability or disability.  Tenacity designs, engineers, and distributes accessaphone™ software applications necessary to be an effective leader within the field of accessible telephony and related modes of communications.  As an industry leader, Tenacity is highly sought after and trusted by individuals, OEM’s, advocacy and support groups, government agencies, and employer organizations, all of whom have a vested interest in assuring that telephones are accessible to everyone.

Company Contact:

Tenacity Operating, LLC
Susan Chappell, President
337-735-9500

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